Refund policy
Our books are digital files, so a purchase cannot be returned in the usual sense. We still want you to be able to read what you paid for.
When we refund
- The file is damaged, incomplete, or will not open, and we cannot fix it.
- You were charged more than once for the same order.
- You bought the wrong title and have not downloaded it.
How to ask
Email support@meridianpress.com with your order reference and what went wrong. We reply within two business days and issue approved refunds to the original payment method.
Problems reading a file
Every purchase is supplied as a PDF, which opens on almost any device. If the file will not open for you, contact support and we will help.